Car Rental Guide
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4.6 / 5
What is going to happen if I cause a damage to the rental car?
The driver is responsible for any damage on the rented car. The amount can be up to the blocked deposit on your credit card. For any accident caused, you will need to get a police report. Please also contact directly the local rental car agency. They will instruct you what is the procedure. If you don't have taken out any extra insurance, you might be charged up to the deposit amount blocked on your credit card. If you have a full comprehensive refund insurance, please ask for the invoice of the damage by the local company. With the invoice, you can request a refund by the insurance.
Is it possible to pick up my car late at night?
Some of the companies work after opening hours in order to provide you with the best service. Processing with your booking you will be asked to choose your pick-up time at the website. As long as you can see the green button BOOK NOW it means you are able to pick up your car at the indicated time. Please, be advised that some of the rental car agencies may apply an extra charge for out f hour service. You will find it in the terms and conditions. In order to check opening hours of selected rental car agency, you can click on the car picture. You will see easily the opening hours for the most agencies.
What happens if I bring my rental car back late?
During the reservation process, you will be asked to choose exact drop off time. In case that you will be late and fail to return the car at the indicated time, you should urgently contact the local car rental agency. The calculation of our rental day is based on 24 hours and an additional charge can be added to your bill for returning the car after the indicated time. Late drop off is possible but it depends on the local supplier and their opening hours. If you have any delay, please contact the local supplier. Some local offices close at a certain time, so it is essential to advise them. There are not obligated to keep the car. To avoid surprises and unexpected extra costs please check the terms and conditions.
Why do you need my flight number?
When you make your reservation, we will always ask to provide the flight number. It is important for the local rental car supplier, so they can know when you will arrive. If they see that your flight is delayed they will normally keep the car until your arrival. It is also very important to leave the flight number on the reservation if you have an option MEET AND GREAT. What's that mean it means that rental car representative will wait for you in the arrival hall holding a poster with your name in order to lead you to the car. Your flight number most likely contains two letters and 4 numbers. If you are not coming in by flight, you can enter 0000 to be able to make the reservation online.
Can I travel with my pet?
Traveling with your pet is not allowed, unfortunately. This is a general rule for all car rental companies. This regulation is mainly provided in order to make your travel safe and keep our cars as clean as possible. Pets, as we know leave hackles on the upholstering which can be difficult to remove. In many countries, there are special law and safety procedures regarding travel with animals. Special cages or seatbelts that rental car companies do not provide are necessary to transport animals.
[EST] Mon - Fri: 03:00 - 16:00 Sat - Sun : 03:00 - 11:00
[GMT] Mon - Fri: 08:00 - 16:00 Sat - Sun : 08:00 - 16:00
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